Privacy Policy

Last Updated: December 2025

GreenPrints is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Business Information

Business Name: GreenPrints
Website: www.greenprints.com.au
Address: L1, 22–28 Edgeworth David Ave, Hornsby NSW 2077, Australia
Email: info@greenprints.com.au
Contact Number: 0431 542 961

2. Information We Collect

We may collect the following types of personal information:

Name, business name, and contact details (email, phone number, address)
Billing and payment information
Order details, artwork files, and specifications
Website usage data (IP address, browser type, pages visited)
Any information you voluntarily provide via forms, email, or phone

3. How We Collect Information

Personal information is collected when you:

Place an order or request a quote
Contact us via our website, email, or phone
Subscribe to updates or marketing communications
Browse our website (via cookies and analytics tools)

4. Use of Personal Information

We use your personal information to:

Process orders and provide packaging services
Communicate regarding quotes, orders, and customer support
Improve our products, services, and website performance
Comply with legal and regulatory obligations
Send promotional or marketing communications (where permitted by law)

5. Disclosure of Information

We may disclose your personal information to:

Courier and logistics partners for delivery purposes
Payment processors and financial institutions
Service providers who assist in operating our business
Government or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

GreenPrints takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

7. Cookies & Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can choose to disable cookies through your browser settings, though some website features may not function correctly.

8. Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, outdated, or incomplete. Requests can be made by contacting us using the details below.

9. Marketing Communications

You may opt out of receiving marketing communications from us at any time by using the unsubscribe link or contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites. GreenPrints is not responsible for the privacy practices or content of those external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services constitutes acceptance of the updated policy.